Phone: 941-720-7292
Email: orders@myfiltercompany.com
Support Hours: Monday - Thursday 9:00am - 4:00pm, Friday 9:00am - 12:00pm
My Filter Company
5103 Lena Rd.
Unit 110
Bradenton, FL 34219
We are unable to cancel or modify your order after it is placed. If you have any questions, please email us prior to placing your order.
Return Policy
- All returned items must be unused and in new, sellable condition.
- You are responsible for all shipping and handling fees on returned items.
- You bear the risk of loss during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection.
- You will receive a full refund of the purchase price less the shipping fee (if applicable) within approximately 3 business days after the returned item is received; your refund will be credited back to the same payment method used to make the original purchase on the Site.
- A return must be requested by sending an email to orders@myfiltercompany.com within 30 days of delivery of the ordered item. We will reply to your request within approximately 24 business hours with the return instructions and the shipping address.